Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Feedback will be sent to Microsoft: By pressing the submit button, your feedback will be used to improve Microsoft products and services. Privacy policy. When you open a file or send an email message in Microsoft Outlook or later versions, Outlook freezes, or you receive the following error message:.
To resolve this problem, make sure that your computer meets the Outlook system requirementsOutlook system requirements or Outlook system requirements. These steps are provided in a specific order based on commonality and complexity. Follow these steps in the given order. The Office installation on your computer might not be up to date.
This might be because Windows Update is not configured on your computer to automatically download and install recommended updates. By installing important, recommended, and optional updates, you can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Office updates, click the link for your version of Windows, and then follow the steps in the article:.
Make sure that the latest updates for Outlook are installed. Performance may be decreased if you use the Outlook AutoArchive feature or sync to Outlook with a mobile device. This is because these processes can use a large number of resources. If Outlook is in use by another process, this information is displayed in the status bar at the bottom of the screen. If you try to perform other actions while Outlook is in use, Outlook may not respond.
Let the task in process finish its job before you try another action. Although add-ins can enhance your user experience, they can occasionally interfere or microsoft office outlook 2007 not responding windows 7 free download with Outlook. Try to start Outlook without any add-ins running. If the problem does not occur after you restart Outlook, one of the add-ins is likely the cause of the problem. Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem.
As your mailbox size increases, more resources are required to open each folder. If you have a large number of items in any single folder, you may experience performance issues during certain operations. For more information, see Outlook performance issues when there are too many items or folders in microsoft office outlook 2007 not responding windows 7 free download cached mode.
We recommend that you move several items in your larger folders to separate folders, or that you archive those items by using the AutoArchive feature. On the Folder tab, select New Folder in the New group. In the Select where to place the folder list, select the location for the new folder. To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files.
To manage your mailbox by using the AutoArchive feature, see AutoArchive settings explained. Outlook stores certain data, such as email signatures and the spelling checker dictionary, in the AppData folder.
If the network is performing slowly, Outlook must wait for read and write operations to the AppData directory to finish. Start Registry Editor. To do this, use one of the following procedures, as appropriate for your version of Windows:.
You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding.
When you install Outlook, an Inbox repair tool scanpst. The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors. To keep up with new viruses as they are created, antivirus software vendors periodically provide updates that you can download from the Internet. Download the latest updates by visiting your antivirus software vendor's website.
For a list of antivirus software vendors, see Consumer antivirus software providers for Windows. If your antivirus software includes integration with Outlook, you may experience performance issues. You can disable all Outlook integration within the antivirus software. Or, you can disable any antivirus software microsoft office outlook 2007 not responding windows 7 free download that are installed in Outlook.
When you change your antivirus settings, this may make your PC vulnerable to viral, fraudulent, or malicious attacks. We do not recommend that you try to change your antivirus settings.
Use this workaround at your own risk. You may have to contact your antivirus software vendor to determine how to configure the software to exclude any integration with Outlook or to exclude scanning in Outlook. If you also plan to perform file-level virus scanning of. Specify the user name, the primary SMTP address, and the password.
Then, select Next. In this prompt, microsoft office outlook 2007 not responding windows 7 free download the Don't ask me about this again checkbox, and then select Allow. When you start Windows normally, several applications and services microsoft office outlook 2007 not responding windows 7 free download automatically and then run in the background.
These applications and services can interfere with Outlook. A Selective Startup or "clean boot" process can help you identify problems that are caused by application conflicts.
If you use the Selective Startup option in System Configuration, you can turn services and startup programs on or off individually to check whether the problem occurs the next time that you start your computer. In System Configuration, if you select a check box, the related service or startup program runs microsoft office outlook 2007 not responding windows 7 free download you restart the computer.
If the check box is cleared, the service or startup program does not run when you restart the computer. Follow this procedure to use the process of elimination to identify the problem in Windows 10, Windows 8, Windows 7, or Windows Vista.
For more information about performing a clean boot, see How microsoft office outlook 2007 not responding windows 7 free download perform a clean boot in Windows.
If you are prompted for an administrator password or for confirmation, type the password or provide confirmation. Select the General tab, select Selective startupand then clear the Load system services and the Load startup items check boxes. Select the Load system services check box, select OKand then select Restart. If the problem reoccurs after you restart the computer, do one or both of the following tasks, as necessary. In Microsoft office outlook 2007 not responding windows 7 free download Configuration, select the Services tab, select Disable allselect the check box for the first service that is listed, and then restart the computer.
If the problem doesn't reoccur, then you can eliminate the first service as the cause of the problem. With the first service selected, select the second service check box, and then restart the computer. If you can't reproduce the problem, you can eliminate system services as the cause of the problem. In System Configuration, select the General tab, and then select the Load startup items check box.
Select the Startup tab, select Disable allselect the check box for the first startup item that is listed, and then restart the computer. If the problem doesn't reoccur, you can eliminate the first startup item as the cause of the problem. While the first startup item is selected, select the second startup item check box, and then restart the computer.
Repeat this process until you reproduce the problem. Your user profile is a collection of settings that let you customize the computer appearance and performance. It contains settings for desktop backgrounds, screen savers, sound settings, and other features.
User profiles help make sure that your personal preferences are used when you log on to Windows. To determine whether this problem is caused by a corrupted user profile, create a user profile to see whether the problem still occurs when you use the new profile.
To create a user profile, you must first create a user account. When the new account is created, a profile is also created. Swipe in from the right edge of the screen, and then tap Search.
If you are using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then select Search. Type Command Prompt in the search box, right-click Command Promptand then select Run as administrator. If you're prompted for an administrator password or for confirmation, type the password or provide confirmation. You must have at least three user accounts on the computer to complete these steps.
This includes the new account you just created. Log microsoft office outlook 2007 not responding windows 7 free download as a user other than the user that you just created or the user that you want to copy files from. Select the View tab, and then select Show hidden files, folders, and drives.
Clear the Hide protected operating system files check box, select Yes to confirm, and then select OK. Open File Explorer. To do this, Swipe in from the right edge of the screen, and then tap Search. If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile. If everything is working correctly, you can now delete the old profile.
If the information in this article does not help resolve your problem in OutlookOutlook or Outlooksee the following resources for more information:. Skip to main content. This browser is no longer supported. Download Microsoft Edge More info. Contents Exit focus mode.
Please rate your experience Yes No. Any additional feedback? Note This issue may occur for one or more of the reasons in this section. To fix this issue, you may have to follow the troubleshooting steps in the Resolution section.
