It installs fine with the original valid product key and the original downloaded installer. Activation gets nowhere, online or via landline or cell app. To continue this discussion, please ask a new question. Cloud Help Desk: Delays for ticket imports:. Get answers from your peers along with millions of IT pros who visit Spiceworks.
Hey all I have an install of Office on Windows 10 bit that refuses to activate. Best Answer. Verify your account to enable IT peers to see that you are a professional.
Will have to say it only took about 90 minutes to get through the muck. View this "Best Answer" in the replies below ». Popular Topics in Microsoft Office. Spiceworks Help Desk. The help desk software for IT. Track users' IT needs, easily, and with only the features you need. Learn More ». You can try to activate via phone It was ordered online and I have the purchase order email with the product key, no physical media I have tried activating by phone twice, as I noted in the original question.
Thai Pepper. Marcelo Nov 10, at UTC. As a local administrator, log into any Office client that is unable to activate using KMS activation. Enter a name in Session Name text box and then choose Create. To start the analysis, choose Download.
When you are prompted, choose Run or Save File. If you choose Save File, you can later run the file from the folder where you saved it. When prompted to select the computer on which to run the diagnostic, choose This Computer, and then choose Next. On the next page choose Start. When the diagnostic displays an alert indicating a report has been saved, choose Open Report. Review the details listed in the report Summary section, and then review the problems listed in the Issues Detected section and follow the recommendations provided under Recommended steps and related resources.
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