If that didn't work I was afraid I'd have to go into Safe mode and to MS Dos prompt and delete the stacks which is a bit much.
Ken Hawkins July 12, pm. I have found that a clean install of W10 on an empty GPT disk sets up a hidden recovery partition as the first partition on the disk. The existence of this partition has resulted in a failure of the update on 6 HP ProBooks every time. I assume this is because the recovery partition is where WinUpdate expects to find the WinReservedPartition. My solution is to do a System Clone to a spare disk I use EaseUS Todo Backup , which does not copy the Recovery Partition, then swap the disks over and do another System Clone back to the original disk before swapping the disks back again.
The Update then proceeds without any problems. CZ July 17, pm. Can You, please, describe better Your solution? Why not simply delete or reformat first partition? Or just exchange 1 Recovery and 2 EFI partitions? Dru July 31, am. Snixel July 9, pm. Joe Purvis and all other seeing error 0xcx "Failed in first boot with error during boot operation. After spending days trying to find the issue, I finally found the root cause. When you enable it again afterward it boots one time successfully, second time it will fail again.
So you will have to keep it turned off in order to use Windows Dunno if this is a manufacturer BIOS issue or a Microsoft issue, but until then you can install and enjoy the latest windows version by keeping it disabled. Dusan August 23, pm. The same is happening now to me with update.
Can you tell me whether I still have to stay unprotected Secure boot: disabled or there is already a solution what to do after successfull installation of that blody May update. I don't have a solution yet. Even with the latest servicing stack updates from Microsoft the issue remains. I filed the ticket with Microsoft months ago, they said they would look into it. According to them a new installation of would work with secure boot enabled. I'm not going to try my luck and format it in the hope that a clean install would work with secure boot enabled.
So my best bet is to wait for 19H2 to come out and try to upgrade to it with secure boot enabled again. Hopefully this update will succeed and we can keep secure boot enabled again at all times. In step 2 above where you refer to KB you refer to v I assume this is a typo and you meant v, correct?
My v upgrade failed with 0xc Where can I find if any other messages or codes were issued regarding the failure? Thanks, Dan. Restart your PC and then run again the update assistant. Snixel June 29, am. So it must be driver related, but already tried uninstalling all my drivers with exception of the VPN TAP driver and my Logitech wireless mouse.
Any of you guys use a Logitech mouse by any chance? I already tried disconnecting it during the upgrade but haven't tried completely uninstalling the driver yet. Partha Bagchi June 26, pm. Any solutions yet anyone? Looks like the Gigabyte computers are the issue? I have a P37v5 nd no joy.
It hangs at first boot with the Gigabyte screen. After restoration, I get failure with error code "0xffff". Joe Purvis June 27, pm. No answers so far — I have a call with Microsoft Support later today, will post thereafter. Gigabyte was not much help. First, they suggested "updating" drivers to the versions in Smartupdate which were clearly old versions.
When I pointed that out, they suggested that perhaps I should consider a clean install — not on my agenda. I have a lot of software on my machine that I use every day. I would much prefer to stay with , which has been very stable until they figure out a fix. Joe Purvis June 28, am. Another try with suggested changes from MS Support failed. The tech uploaded lots of logs and we will have another call in a few days I will be out of town.
In the meantime, back to I appreciate that they are taking my problem seriously and are looking for a solution.. Anthony Costantini July 2, pm. I have a similar issue, but with ASUS components. I don't think Gigabyte is your issue. Same error code for me as well. If you learn anything, please reply here. Joe Purvis July 10, pm. As posted by Snixel above not sure what happened to my reply , turning off secure boot in the Bios allows the installation to complete. Matthew T July 20, pm.
This fixed it for me. Alan June 25, pm. I have a Gigabyte P25 not P25X which is a little different My update is also failing with 0xc error. This machine almost always has a problem with the larger Windows 10 updates. Last year around march I had to permanently disable windows update or every morning I would come in to a hung screen and lost any unsaved work from the night before. Eventually I was forced to turn it back on for some reason and whatever magic they did in the intervening months payed off as that failed update just sailed through with no problems.
The next big update failed several times until, on a whim, I tried running it with the external monitor disconnected, which worked surprisingly. Snixel June 28, pm. Retried upgrade. Failed again. I completely uninstalled all my Antivirus software replaced by Windows defender default as suggested by Microsoft for error code 0xC — 0x is either AV software or 3rd party driver related and still upgrade fails with the very same error. Between all three tries I kept the setuperr and setupact logs and in all logs I find the same entry around the same time the laptop is stuck on boot logo:.
This error is related to a language profile. Do any of you guys see this same log entry in setuperr. Snixel June 18, pm. I have exactly the same problem error code 0xC — 0x, stuck at boot logo and tried both in place upgrade, update through windows Update and Media creation Tool. Please keep me posted if you get any progress on this issue, since the similarity of our laptops we probably need the same fix.
I'll do the same! Joe Purvis June 19, pm. As I indicated, I left a message for Support at Gigabyte mfr of my laptop. I also called Microsoft support. Tech downloaded a new ISO and cleaned up some files. Install ran and hung at same point. I called next day and gave case number. Was passed to a next level support technician, who listened carefully and copied lots of logs from my machine. He indicated he would review them with engineers and get back to me in next couple of days.
Clearly, he was taking my problem seriously, so I am hopeful that a solution will be found. Will keep you informed. I did, however, get a trojan while antimalware was off — but I killed it. Snixel June 21, pm. I let my system sit on the boot logo for half an hour this time and I can now see in the setuperr. The next error codes are 30min later when I manually press the shutdown button to let it reboot and rollback the update, so I guess these are related to the problem.
I have and it uses a TAP driver, I was thinking maybe that causes the issue, but if you don't I can rule that one out aswell.
I was thinking maybe it could be related to the Realtek card reader in my system which is connected to the chipset through USB since Microsoft states there could be problems upgrading to with USB card readers. Problem is I cannot disable it in BIOS there is no option to do that and I already tried uninstalling the drivers and disabling it in device manager without any luck. Joe Purvis June 22, pm. I tried disabling the Realtek card in device manager, and it didn't help.
I have a call again with Msoft tech Monday — will let you know what I find out. Snixel June 25, pm. Replaced with Microsoft ones and retried the upgrade. Same error. Minnesota Bob June 15, am. I had many problems. Tried all of the fixes. Nothing worked. Then on a hunch I completely uninstalled Avast antivirus. I was then just left with the stock Windows Defender. Everything worked like a charm. Not just the update but several other lesser updates downloaded and installed perfectly, without a hitch.
Joe Purvis June 15, pm. Nice thought. I have been using Bitdefender. For the first few tries at , I simply disabled it; then I thought maybe it was still interfering, so I completely uninstalled it. No difference. Updates to install normally as they did when Bitdefender was running , but not Still hangs in the first boot.
And, here is my morning update again, ready for another failed install. Zouk21 September 15, am. Removing Avast made it work. Had several lesser updates that were blocking the update.
Did step 1, then 3 but was told nothing to repair. Then removed avast before doing step 2, went to bed and next morning Ta Da Windows Thanks Minnesota Bob. Zach June 15, am. I have installed , but had a few hiccough's along the way. Contrary to USB install issues, I was able to make it work.
I booted the USB, couldn't use the upgrade feature, so I did the fresh install option. When it got to rebooting, it froze at the Gigabyte intro screen like yours, so I just single tapped the power button, didn't hold it, and it seemed to go into a 'sleep' state.
I retapped power button and it booted into W It needed this done a few times during install process. Upon installing, and then updating as suggested by W10, the latest KB won't install.
I just let W10 install device drivers for now, as I am testing out before making it permanent. One thing that isn't working in is the USB3. Also try installing the F9 fix from GB. They list the updates for under DHC. Good luck, not sure if it may help ease your frustrations.
I expect this is actually a GB issue. Joe Purvis June 16, am. I was very hopeful when I saw this post. So I installed the F9 fix and tried again — failure. Tapping the on off button simply turns it off instantly. When I turn it back on, it immediately decides it has failed and returns everything back to with the same error messages as before.
I tried again with faststart turned — no joy. Same result. This is getting really boring…. Joe Purvis June 14, am. I uninstalled both Intel and Nvidia drivers, and also uninstalled my Killer Wifi card someone indicated that removing Wifi card helped.
I also removed half of my RAM, since the same person indicated that removing ram helped. This left laptop with 16 GB of ram. I ran setup from local drive, using the ISO files I had downloaded yesterday. Same outcome and same error messages I got last night 0xc 0x I am beginning to think I will be on forever.
Of course, Microsoft will try to install every day — since one can now only delay updates for week. Joe Purvis June 14, pm. Video is on processor and Nvidia m. OS is Windows Pro Fast boot is disabled. Only device attached is USB mouse. Note, I did try installing with that removed, using the touchpad — no joy. I ran setupdiag. Chkdsk finds no errors. This morning, Windows Update has gifted me with yet another download of , which is awaiting reboot.
I suppose I will let it, so that in 90 minutes or so, after I restore following the crash, I can get back to using Most of the drivers posted on the gigabyte site for this model are woefully out of date. I checked the Samsung site previously and again today. Most recent firmware is installed for all SSDs. I checked all drivers using two different driver update programs as well as checking the site of the manufacturer of the device Intel, Nvidia, Killer,… It would be REALLY helpful if one or another of the error message codes would actually provide a hint about what is going on.
Microsoft site doesn't list any issues that would be consistent with this problem. BTW, I tried installing with Virtualization turned off in bios. No joy. I do not think this is a problem with my hardware — this machine has sailed through all the other updates without issue, and has been very stable with I wish there was a way to ask Microsoft.
Joe Purvis: I'm really sorry for your issues. Here are some other things you can try: 1. If you have a second hard disk or an SD card, then remove them. Disable the Driver Signature Enforcement.
Shutdown the computer and manually start it on each reboot. Joe Purvis June 17, pm. I removed all other SSDs from the computer, leaving only the boot drive. Bios allows only for camera and network cards to be delegated to the "Smart Manager", and not disabled. So, I disabled them with Smart Manager. I installed most recent USB smart backup and F9 fixes. I could not permanently disable driver signature enforcement not allowed by secure boot , but I did reboot and disable signature enforcement for that reboot.
Other than forcing shutdown with power switch when it locks, there is no separate opportunity to shutdown and reboot. I tried running update from local directory — hung at same place. Then, I got my daily update from Microsoft and ran it. Still hung. I will see if Gigabyte has any ideas. Joe Purvis June 18, am. So far, no response from Gigabyte. I called Microsoft support. He connected with my laptop, changed a few files and configurations, and downloaded a "new ISO" and started that.
Hung again in the same spot. Am waiting on hold to see if Microsoft has any other ideas. Tim M June 12, pm. Dan — try this: use the windows media creation tool, and create a USB. Do not try to install from the USB…that's buggered. Create a new folder on your computer on the desktop is fine , call it anything you want. Copy all the files from the USB to that folder. Joe Purvis June 11, pm. I am in the same position. I have tried everything above, and more.
All drivers are updated multiple checks. Antivirus removed. Troubleshooter worthless finds nothing — likewise sfc. Error message is the nonspecific oxc Always hangs after first reboot. I can get out and back to with Ctrl alt del. Couldn't we have an update that works?
Or useful error messages? Or a useful troubleshooter? Joe Purvis June 12, pm. The complete error code from last night was "0xcx, safe OX Phase, error during boot". I then confirmed that I could get into Safe mode I could.
Then I tried Windows update. It downloaded KB and the update, restarted, and stopped in the same place locked at Gigabyte logo on first restart. I could only get out by shutting town with power switch — they it restored KB is listed as having installed, and for the 10th time failed, with the singularly uninformative error code 0xc Any suggestions would be appreciated.
Joe Purvis: This error commonly caused by drivers or by an encryption software. So, if you have enabled encryption, then disable it. Additionally, update the device drivers, especially for the graphics card and the network adapter s. Joe Purvis June 13, pm. All of my drivers were updated prior to the second or third try — in addition to checking manufacturers sites, I used two different driver search programs — they agreed that all are updated. Graphics cards and wifi drivers are less than three weeks old — the most recent versions available.
I have never used encryption on this machine. I tried again from downloaded update files. Locked again: 0xcx "Failed in first boot with error during boot operation. This is not helpful. I have now tried to get this to work 15 times. Therefore, you may see that your Windows Update history was cleared. When a Windows feature update is available for your device, you may see a message on the Windows Update settings page or elsewhere that asks you to free up disk space by removing files or applications that you do not use regularly.
If you see this message, select Fix issues to free up disk space on your device. After the Windows update has installed, some users may be prompted to restart their device. See Free up drive space in Windows 10 for more information about other ways that you can free up disk space on your device. To help free up disk space, this update may compress files in your user profile directory so that Windows Update can install important updates. When files or folders are compressed, they appear as having two blue arrows overlaid on the icon.
Depending on your File Explorer settings, you may see icons that look larger or smaller. The following screen shot shows an example of these icons. After you install the update, your files are restored to their original state, and the blue arrows disappear from the file icons in File Explorer. At any point during the update process, you should be able to access your files. This update may display a notification on devices that are running low on space.
If selected, this notification will open a Microsoft Support URL in the default browser with contact options for Microsoft support so you can easily get help freeing up space on your device.
When this update is installed, new options for cleaning up disk space will be available to make it easier for you to update your device when it is low on disk space. These will help you remove unused files and free up storage space before a major feature update. It is also offered directly to Windows Update Client for some devices that have not installed the most recent updates. Important This update that is available from the Microsoft Update Catalog applies only to the versions of Windows 10, versions , , , , , and Note This update is currently not needed on devices that are administered through Windows Server Update Services.
Note: Only builds of Windows 10, versions , , , , , , , , 20H2, and 21H1 require this update. The English United States version of this software update installs files that have the attributes that are listed in the following tables.
The dates and times for these files on your local computer are displayed in your local time together with your current daylight saving time DST bias. Additionally, the dates and times may change when you perform certain operations on the files. File name File size Date Time Fileinfo. Need more help? Expand your skills.
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